All shipping is carried out by a professional fulfilment service with warehouses based in London and Philadelphia. Shipping prices and delivery times are calculated live at the final stage of checkout based on the nearest warehouse to your given shipping address.
* Shipping to all countries outside of the United States and the United Kingdom will be fulfilled either by our UK or US based warehouses.
* Import fees may be applied by your country's Customs Agency if you live outside of the USA, UK or European Union. Please be aware of this before you order.
AUSTRALIA: We ship all Australia orders from our UK warehouse and it's with pleasure we can inform you that, at present, customs/import duties are only applied to orders placed above the value of $1,000.00AUD per shipment.
CANADA: We ship all Canada orders from our USA warehouse. Shipments to Canada from the USA are subject to specific customs/import regulations therefore we please ask you to read the corresponding article on our News page before placing your order. To read this article click here!
Orders are dispatched within 48 hours of being placed. This excludes weekends and public holidays.
Once your parcel has been dispatched, our warehouse will send you your Shipping Confirmation email over, this email will contain your parcel's tracking number.
We kindly ask you to make sure you have entered your Delivery Address details correctly before submitting your order to us. If when you receive your 'Order Confirmation Email' you notice that you've made some errors within your Delivery Address then email us as soon as possible, we cannot guarantee that we will be able to edit your delivery details as once your order has been submitted to our warehouse facility it cannot be edited. The submission of your order to our warehouse facility can take anywhere from just a few minutes after your order placement up to a few hours hence the sooner you email us the higher the chances are that we will be able to correct any mistakes you've made when submitting your order.