If you are a previous 'Canada based' customer of ours you may have noticed recently that we had removed Canada from our Shipping Locations list temporarily whilst we cleared out the remaining stock we had in our Toronto based warehouse. Well now that this process has been fully completed we are pleased to announce that we have begun shipping orders to Canada again, with the key change being that as of the 5th of April 2013 all Canadian orders will be shipped from our Philadelphia warehouse in the USA.
This raises the necessity of Canadian customers to be aware of certain Canadian customs/import regulations prior to placing an order, with the most vital ones being as follows:
- As per the Canadian import customs and health authorities, a maximum of a 90-day supply of a supplement is allowed to be imported into Canada and this supply must be strictly for your own personal use. You as a customer are fully responsible for adhering to this regulation when ordering from our store.
- Import taxes, duties and/or brokerage fees may be applied to your shipment on entry into Canada by the Canadian Customs Agencies. We at World A.B.S™ are not in any way responsible for any such fees that may be incurred on your shipment, nor are we responsible for any shipping delays caused due to Customs Agencies. If you decline to pay any fees due upon delivery of your order, the package may be abandoned/destroyed. We regret that we cannot consider requests for refunds under these circumstances.
- PLEASE NOTE: Your order will be dispatched by our shipping network under the sender name of: JN Fulfilment Services
It is your responsibility as a Canadian to make yourself aware of your country's import policies prior to placing an order with us. If you require any further information on the above, then please consult your local Canadian customs office.